Founded in 1990, Bold
Technologies, Inc. services small businesses; diagnosing and
repairing hardware, software, internet, e-mail and or
networking problems. Our philosophy of preventing problems
before they occur keeps our clients up and running.
Large companies have an internal IT department that handles
all their IT needs. BOLD is the cost effective IT department
for small companies in SE Michigan. Offering on-site support
and instant remote support services. We get in the middle of
the finger pointing and get results.
Purchase your own
hardware at the best price you can find and we will install
and configure it for you. BOLD will specify exactly what your
network needs, right down to the manufacturers part number.
Whether it is software or a new server, you always have the
option to purchase it at your price directly from quality manufacturers
like Dell, 3Com, HP and Compaq. At BOLD, service
comes first.
You will never wait on
hold only to speak to someone that does not know your
system. At BOLD, you are assigned a primary technician and a
secondary technician who knows your office. Your technician
can be contacted by phone, e-mail, and most importantly, by
pager. You assign the
priority of your service need by using the right
communication method. In a business critical situation
simply put a 911 behind
your page and you will receive a response within 5 minutes. Our
clients never have tech-du-jour (tech of the day) on the
menu.
BOLD has the ability,
knowledge and experience to resolve your problems
efficiently and cost effectively. For example, we will show
your staff how to correctly record an error message so your
tech can surgically remove the problem. Help us help you
save money by communicating your needs effectively.